1. Introduction

  • Oli&Bell 3d Prints respects your privacy and is committed to protecting your personal data.
  • This policy explains how we collect, use, and safeguard your information when you interact with us.

2. Information We Collect

We may collect the following information when you place an order or contact us:

  • Name, billing and delivery address
  • Email address and phone number
  • Payment details (processed securely via third‑party providers; we do not store card information)
  • Order history and correspondence with us

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Handle returns, refunds, or customer service queries
  • Comply with legal and tax obligations

We do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity: to fulfil your order
  • Legal obligation: to meet UK tax and accounting requirements
  • Legitimate interests: to improve our services and respond to enquiries

5. Data Retention

  • We retain order records for up to 6 years to comply with UK tax law.
  • Other personal data is kept only as long as necessary to fulfil the purpose for which it was collected.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permissible)
  • Object to certain processing activities
  • Request data portability

To exercise these rights, contact us at oliandbelluk @ gmail.com .

7. Security

  • We take appropriate technical and organisational measures to protect your data.
  • Online payments are processed through secure, PCI‑compliant providers.
  • Access to customer data is restricted to authorised personnel only.

8. Cookies & Website Use

  • Our website may use cookies to improve functionality and user experience.
  • You can control cookie settings through your browser.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Oli&Bell 3d Prints
Email: oliandbelluk @ gmail.com
Address: Oli&Bell 3d Prints, Preston, Lancs PR46XE